This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders who are short on time but need advice fast, on topics from creating...
This collection highlights the most important ideas and concepts from Robert S. Kaplan and David P. Norton, authors of "The Balanced Scorecard," a revolutionary...
Fully half of all joint ventures are a failure. That's worrying, given that partnerships and alliances are central to many companies' business models....
“What best practice challenges the conventional wisdom about what to do in a downturn?” We put that question to our team of management bloggers at harvardbusiness.org. Following is an edited selection of their provocative responses. Protect Strategic Expenditures by Robert S. Kaplan and David P. Norton Many executives react instinctively during economic slowdowns by cutting […]
In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating...
In this first of two articles on strategy development, adapted from Kaplan and Norton's forthcoming book, The Execution Premium, the authors explore how...
Successful strategy execution has two basic rules: understand the management cycle that links strategy and operations, and know what tools to apply at each stage of the cycle.
Editor’s Note: In 1992, Robert S. Kaplan and David P. Norton’s concept of the balanced scorecard revolutionized conventional thinking about performance metrics. By going beyond traditional measures of financial performance, the concept has given a generation of managers a better understanding of how their companies are really doing. These nonfinancial metrics are so valuable mainly […]
Health insurer IFA and grocery chain ShopSense have formed an intriguing partnership, but it threatens to test customers' tolerance for sharing personal...
Health insurer IFA and grocery chain ShopSense have formed an intriguing partnership, but it threatens to test customers' tolerance for sharing personal...