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  • Fooled by Experience

    Organizational Development Magazine Article
    • Emre Soyer
    • Robin M. Hogarth
    We interpret the past--what we've experienced and what we've been told--to chart a course for the future. It seems like a reasonable approach, but it...
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    • Buy Copies
    • From the May 2015 Issue
  • When Companies Support Pumping Breastmilk at Work, Everyone Benefits

    Personnel policies Digital Article
    • Allison S. Gabriel
    • Sabrina D. Volpone
    • Rebecca L. MacGowan
    • Marcus M. Butts
    • Christina M. Moran
    A study found it increases the employee’s well-being and productivity.
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    • November 07, 2019
  • The Social Muscle

    Leadership & Managing People Big Idea
    • Stephanie Cacioppo
    • John T Cacioppo
    Physical fitness is a proven key to well-being. Social fitness should be, too.
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    • October 02, 2017
  • A Common Parasite Can Make People More Entrepreneurial

    Innovation & Entrepreneurship Magazine Article
    • Daniel Lerner
    • Eben Harrell
    Toxoplasma gondii, which is estimated to infect 10% to 50% of the population, affects your brain and makes you disinhibited and less risk-averse. It also...
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    • From the July–August 2022 Issue
  • How Pharmaceutical Companies Can Succeed in Emerging Markets

    Health and behavioral science Digital Article
    • Abbas Hussain
    Whether you are in New York or New Delhi, receiving a medical diagnosis of cancer, diabetes, or asthma is a daunting prospect. The desire for good health is the same worldwide. However, unlike in the developed world, the emerging markets are an enormously diverse group of budding economies that have experienced dramatic growth in recent […]
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    • April 28, 2010
  • Celebrate to Win

    Leadership & Managing People Digital Article
    • Whitney Johnson
    Taking a moment to acknowledge an accomplishment can actually serve as fuel for the next one.
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    • January 26, 2022
  • Making Work Less Stressful and More Engaging for Your Employees

    Health and behavioral science Digital Article
    • Natalia Peart
    11 tips for managers.
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    • November 05, 2019
  • One Weird Trick to Save $345 Billion

    Organizational Development Digital Article
    • Francesca Gino
    A simple intervention could help taxpayers be more truthful.
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    • April 04, 2013
  • Keeping Anxious Thoughts at Bay

    Leadership & Managing People Digital Article
    • Whitney Johnson
    Four tips for regaining a sense of control.
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    • February 22, 2016
  • Depression at Work

    Mental health Digital Article
    • Diane Coutu
    I suffer from depression. Several years ago I shared this information with colleagues at work because the secrecy and isolation only further reinforced my illness. I’ve sometimes regretted that decision – you never know the full repercussions of such openness. But recently I heard a remark that made me realize just how radical my decision […]
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    • March 13, 2008
  • Stress Is Not Your Enemy

    Stress management Digital Article
    • Tony Schwartz
    How often do you intentionally push yourself to discomfort? I know that sounds a little nutty, but here’s why I ask: Subjecting yourself to stress is the only way to systematically get stronger — physically, emotionally, mentally and spiritually. And you’ll get weaker if you don’t. We live by the myth that stress is the […]
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    • April 24, 2012
  • Capturing Customers’ Spare Change

    Analytics and data science Magazine Article
    • Terri C. Albert
    • Russell S. Winer
    Getting customers to make impulse purchases at the checkout counter has always been more of an art than a science. Now, though, the fast-food industry is combining psychology and computer technology to increase impulse buying. This new sales strategy exploits what we call the “spare-change effect”—people’s willingness to buy with change goods that they wouldn’t […]
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    • From the May 2005 Issue
  • When New Products Should Make Customers Feel in Control

    Sales & Marketing Research
    • Ali Faraji Rad
    • Shiri Melumad
    • Gita V. Johar
    Research shows emphasizing novelty can backfire.
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    • December 01, 2016
  • How to Job Hunt (When You’re Already Exhausted)

    Job search Digital Article
    • Marlo Lyons
    Five strategies to help you muster up the energy.
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    • October 07, 2021
  • Harnessing Digital Information to Improve Population Health

    Technology & Operations Digital Article
    • Samyukta Mullangi
    • John P Pollak
    • Said Ibrahim
    We have more ways to gather health-related data than ever.
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    • May 14, 2019
  • Why People Hide Their Disabilities at Work

    Organizational Development Digital Article
    • Pooja Jain Link
    • Julia Taylor Kennedy
    And how they can feel safe and included.
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    • June 03, 2019
  • So, You Cried at Work

    Leadership & Managing People Digital Article
    • Melody Wilding
    Five tips to help you bounce back with grace.
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    • January 04, 2022
  • The Real Value of Middle Managers

    Leadership development Digital Article
    • Zahira Jaser
    In the era of remote and hybrid work, their role as connectors is more important than ever. Here’s what they need to succeed.
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    • June 07, 2021
  • Why People Do - and Don't - Participate in Wellness Programs

    Global Business Digital Article
    • Sean McManamy
    A new survey suggests that a personalized approach is key.
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    • October 10, 2016
  • Geisinger’s Home Care Program Is Cutting Costs and Improving Outcomes

    Innovation Digital Article
    • Janet F. Tomcavage
    • Jaewon Ryu, MD
    • Sanjay Doddamani
    It reduces emergency room visits, hospital admissions, and spending.
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    • November 06, 2019
  • HBR's 10 Must Reads for Healthcare Leaders Collection (4 Books)

    Leadership & Managing People Book
    • Harvard Business Review
    • Thomas H. Lee M.D.
    • Daniel Goleman
    • Peter F. Drucker
    • John P. Kotter
    95.00
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    The landscape of today's healthcare industry is constantly changing, and it's your job to lead your team to success. This collection from Harvard Business...
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    • April 16, 2019
  • When is Pricing Unethical? Pharmaceuticals, Rideshares, Soft Drinks, and Travel

    Sales & Marketing Case Study
    • Aradhna Krishna
    8.95
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    This case provides many different examples of pricing with ethical concerns that are spread across two common pricing contexts-value pricing and dynamic...
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    • April 18, 2022
  • Focus (HBR Emotional Intelligence Series)

    Leadership & Managing People Book
    • Harvard Business Review
    • Daniel Goleman
    • Heidi Grant
    • Amy Jen Su
    • Rasmus Hougaard
    19.99
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    The importance of achieving focus goes well beyond your own productivity. Deep focus allows you to lead others successfully, find clarity amid uncertainty,...
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    • December 04, 2018
  • Learning to Negotiate

    Communication Case Study
    • Michael A. Wheeler
    8.95
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    This brief note introduces to the student the challenges and rewards of learning to be a more skilled negotiator. Negotiation requires the integration...
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    • September 20, 2011
  • Steward Health Care System

    Innovation & Entrepreneurship Case Study
    • Robert F. Higgins
    • Noah Fisher
    8.95
    View Details
    Steward Health has raised private equity and has converted from not-for-profit to for-profit. The case describes its Accountable Care Organization (ACO)...
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    • October 18, 2013
  • Stress and the City (A): António Horta-Osório, CEO of Lloyds Banking Group

    Leadership & Managing People Case Study
    • Jean-Francois Manzoni
    • Elizabeth Florent-Treacy
    8.95
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    After announcing the sudden medical leave of absence of António Horta Osório, CEO of Lloyd's Banking Group, the challenge facing the board was unprecedented....
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    • June 25, 2012
  • Somatus: Value-Based Kidney Care (A)

    Strategy & Execution Case Study
    • Ariel D. Stern
    • Robert S. Huckman
    • Sarah Mehta
    8.95
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    When Dr. Ikenna Okezie founded Somatus, a value-based kidney care provider, his goal had been nothing short of transforming kidney care delivery in the...
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    • January 03, 2022
  • Global Business Council on HIV/AIDS on World AIDS Day 2001

    Leadership & Managing People Case Study
    • Diana Barrett
    • Daniella Ballou
    8.95
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    Explores the motivation for businesses to be concerned with the global AIDS epidemic. The formation of the council serves as an example of how business...
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    • January 17, 2002
  • The Opioid Settlement and Controversy Over CEO Pay at AmerisourceBergen

    Leadership & Managing People Case Study
    • Suraj Srinivasan
    • Li-Kuan Ni
    8.95
    View Details
    In 2020, AmerisourceBergen Corporation, a Fortune 50 company in the drug distribution industry, agreed to settle thousands of lawsuits filed nationwide...
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    • October 04, 2021
  • The Physics of Patient Flows and Wait Lists in Health Care Pathways

    Leadership & Managing People Case Study
    • Stephen E. Chick
    8.95
    View Details
    This case allows course participants to use a graphical simulation tool to explore several key factors that lead to customer response delays in service...
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    • February 01, 2006
  • Nestle's Creating Shared Value Strategy

    Strategy & Execution Case Study
    • Michael E. Porter
    • Mark R. Kramer
    • Kerry Herman
    • Sarah McAra
    8.95
    View Details
    This case considers Nestlé's creating shared value (CSV) strategy, which focused on the three categories of nutrition, water, and rural development. In...
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    • November 29, 2015
  • Genetic Testing and the Puzzles We Are Left To Solve (H): Should Doctors Lie to Insurance Companies?

    Technology & Operations Case Study
    • R. Edward Freeman
    • Stacy Pierce
    5.00
    View Details
    This set of cases (labeled A through M [UV1898 through UV1911]) presents various vignettes, each with a specific dilemma about genetic testing and the...
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    • March 30, 2000
  • Lesotho Hospital and Filter Clinics: A Public-Private Partnership

    Global Business Case Study
    • Henry Lee
    8.95
    View Details
    This case looks at the public-private partnership (PPP) between the Health Ministry for the government of Lesotho and a private consortium headed up by...
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    • October 03, 2013
  • Vancouver Coastal Health Authority Takes On COVID-19

    Technology & Operations Case Study
    • Gal Raz
    • Emma Coelho
    8.95
    View Details
    The Vancouver Coastal Health Authority (VCHA), with guidance from the British Colombia (BC) Provincial Health Services Authority, had been responsible...
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    • April 19, 2021
  • The Robert Wood Johnson Medical School

    Leadership & Managing People Case Study
    • David W. Young
    8.95
    View Details
    The chair of the anesthesiology is attempting to develop a compensation plan that will reward the physicians in his department for their performance in...
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    • January 11, 2021
  • Compassionate Leadership: How to Do Hard Things in a Human Way

    Leadership & Managing People Book
    • Rasmus Hougaard
    • Jacqueline Carter
    • Marissa Afton
    • Moses Mohan
    30.00
    View Details
    Leadership is hard. How can you balance compassion for your people with effectiveness in getting the job done? A global pandemic, economic volatility,...
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    • January 18, 2022
  • Stress and the City (B): António Horta-Osório, CEO of Lloyds Banking Group

    Leadership & Managing People Case Study
    • Jean-Francois Manzoni
    • Elizabeth Florent-Treacy
    5.00
    View Details
    After announcing the sudden medical leave of absence of António Horta Osório, CEO of Lloyd's Banking Group, the challenge facing the board was unprecedented....
    • Save
    • Share
    • June 25, 2012
  • THG Management Services

    Finance & Accounting Case Study
    • Regina E. Herzlinger
    • D. Scott Lurding
    8.95
    View Details
    The two entrepreneurial founders of a Medicaid managed-care firm are considering how and where to expand and whether they should manage risk for hospitals...
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    • July 19, 1996
  • Walmart - Flipkart Deal: In Search of Stability

    Leadership & Managing People Case Study
    • Neera Jain
    • Amogh Bansal
    8.95
    View Details
    In May 2018, US-based multinational retail giant Walmart Inc. (Walmart) took control of India's biggest e-commerce platform Flipkart Internet Private...
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    • May 13, 2021
  • Assistant Professor Graham and Ms. Macomber (C)

    Organizational Development Case Study
    • C. Roland Christensen
    5.00
    View Details
    Supplements the (A) case.
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    • August 01, 1978
  • HBR's 10 Must Reads for Healthcare Leaders Collection (4 Books)

    Leadership & Managing People Book
    • Harvard Business Review
    • Thomas H. Lee M.D.
    • Daniel Goleman
    • Peter F. Drucker
    • John P. Kotter
    95.00
    View Details
    The landscape of today's healthcare industry is constantly changing, and it's your job to lead your team to success. This collection from Harvard Business...
    • Save
    • Share
    • April 16, 2019
  • Reflections on the Ongoing Coronavirus Crisis

    Economics Audio
    Youngme and Mihir reflect on the ongoing pandemic and its latest economic repercussions.
    • Save
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    • March 17, 2020
  • Bonus Episode: Coronavirus News and Industry Bailouts

    Economics Audio
    Youngme, Felix, and Mihir discuss coronavirus news, debate airline bailouts, and share their reflections on the crisis.
    • Save
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    • March 20, 2020
  • Fooled by Experience

    Organizational Development Magazine Article
    • Emre Soyer
    • Robin M. Hogarth
    We interpret the past--what we've experienced and what we've been told--to chart a course for the future. It seems like a reasonable approach, but it...
    • Save
    • Share
    • Buy Copies
    • From the May 2015 Issue
  • When is Pricing Unethical? Pharmaceuticals, Rideshares, Soft Drinks, and Travel

    Sales & Marketing Case Study
    • Aradhna Krishna
    8.95
    View Details
    This case provides many different examples of pricing with ethical concerns that are spread across two common pricing contexts-value pricing and dynamic...
    • Save
    • Share
    • April 18, 2022
  • Focus (HBR Emotional Intelligence Series)

    Leadership & Managing People Book
    • Harvard Business Review
    • Daniel Goleman
    • Heidi Grant
    • Amy Jen Su
    • Rasmus Hougaard
    19.99
    View Details
    The importance of achieving focus goes well beyond your own productivity. Deep focus allows you to lead others successfully, find clarity amid uncertainty,...
    • Save
    • Share
    • December 04, 2018
  • Learning to Negotiate

    Communication Case Study
    • Michael A. Wheeler
    8.95
    View Details
    This brief note introduces to the student the challenges and rewards of learning to be a more skilled negotiator. Negotiation requires the integration...
    • Save
    • Share
    • September 20, 2011
  • Science Fights the Coronavirus

    Economics Audio
    The exponential growth of COVID-19 is threatening to bring down the world economy. To understand the pandemic, Azeem Azhar discusses possible scenarios with the complex-systems physicist who worked on the response to Ebola, Professor Yaneer Bar-Yam.
    • Save
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    • March 24, 2020
  • When Companies Support Pumping Breastmilk at Work, Everyone Benefits

    Personnel policies Digital Article
    • Allison S. Gabriel
    • Sabrina D. Volpone
    • Rebecca L. MacGowan
    • Marcus M. Butts
    • Christina M. Moran
    A study found it increases the employee’s well-being and productivity.
    • Save
    • Share
    • November 07, 2019
  • The Social Muscle

    Leadership & Managing People Big Idea
    • Stephanie Cacioppo
    • John T Cacioppo
    Physical fitness is a proven key to well-being. Social fitness should be, too.
    • Save
    • Share
    • Buy Copies
    • October 02, 2017

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