Employee retention

Companies need a more holistic approach to developing talent.

Researchers found that companies assume talented men will job hop to further their careers, while talented women will stay loyal.

How companies can avoid three common pitfalls.

To be a superboss, do five things well.

In the frantic need to hire for open positions, it can be easy to forget about the people who stick around.

It's an important component of effective onboarding - but too much can backfire.

Asking the question, "What makes a great COO?" is akin to asking "What makes a great candidate for U.S. vice-president?" It all depends on the first name...

Many companies spend a great amount of time money investigating the causes of employee turnover—for example, through programs of exit interviews. Usually the intent behind such studies is to find out why people leave—the idea being that if a company can identify the reasons for terminations, it can work to hold terminations, and turnover, down. […]

Three ways to increase the chance that top talent sticks around.

It's good for people - and for the bottom line.

Don’t wait until their exit interview to find out what they really think.

Resignations are at an all-time high, and companies desperate to fill vacancies are trying everything from pay raises to trendy perks. But those interventions...

What to do before, during, and after the meeting.

Leaders create the conditions that lead to burnout - or prevent it.

Are you giving your employees enough opportunities to learn?

An analysis of 9 million global employee records sheds light on key trends around which employees are most likely to quit.

In the knowledge economy, skilled employees are the assets that drive organizational success. Thus companies must learn from them--why they stay, why...

Implementing a formal program could boost retention by up to 50%.

Try to hide the shock.

They’re some of the most expensive mistakes you can make.

Set in July 2021, this case looks at several growth strategies under consideration at Brown Capital, the second-oldest Black-owned asset management firm...

Set in mid-2002, this case illustrates "a day in the life" of a district sales manager of a Silicon Valley company, as the technology market faced a downturn....

Provides a retailing context in which employee retention strategies are explored through analyzing detailed store-level data.

The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software...

Can a short-sleeved, sandal-wearing, college dropout create a company manifesting love, joy, and happiness? Chainsaw John Mackey did. This CEO took a...

Analyzes the link between corporate social responsibility (CSR) activities and employee engagement, including CSR effects on employee commitment and motivation,...

Describes the evolution of Microsoft's human-resource philosophies, policies, and practices and how they used as a core of the company's competitive advantage....

Shanghai Diligence Law Firm continued with its approach to grow through a merger, rather than organically, and was eventually merged into a bigger law...

Costco Companies, one of the major players in the wholesale club industry, has developed a new class of membership that offers discounted services--auto,...

A company supervisor listens to an employee, an African American woman, announce she is leaving the company and tries to understand the situation.

Supplements the (A) case.

Failure to engage your employees and keep them motivated can be a challenge for many organizations. No company can fulfill every hope and desire of its...

Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L'Oréal. He is now...

Ostensibly a case about employee turnover in a small construction component company, Wood Structures, Inc. is actually a snapshot of the whole company....

The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software...

This case describes the history of Oriental Land Co. Ltd.'s (OLC's) Tokyo Disney Resort (TDR), its operations, the extent of vertical integration, and...

Shanghai Diligence Law Firm, started in January 2006, is a rapidly growing law firm in China's burgeoning legal services market. In addition to the usual...

A year after Rob Parson's manager decided to postpone Parson's promotion, Parson's new manager Gary Stuart faces the decision of promotion again. Stuart...

Paradise Bakery and Café: The Challenges of Success traces the journey of entrepreneur Daniel Patterson from the founding of his bakery in Southern California,...

In the context of Japan's struggling economy of the 1990s, ORIX, a leading Japanese financial services company, implemented a new performance evaluation...

Companies need a more holistic approach to developing talent.

Researchers found that companies assume talented men will job hop to further their careers, while talented women will stay loyal.

How companies can avoid three common pitfalls.

To be a superboss, do five things well.

In the frantic need to hire for open positions, it can be easy to forget about the people who stick around.

It's an important component of effective onboarding - but too much can backfire.

Asking the question, "What makes a great COO?" is akin to asking "What makes a great candidate for U.S. vice-president?" It all depends on the first name...

Many companies spend a great amount of time money investigating the causes of employee turnover—for example, through programs of exit interviews. Usually the intent behind such studies is to find out why people leave—the idea being that if a company can identify the reasons for terminations, it can work to hold terminations, and turnover, down. […]

Three ways to increase the chance that top talent sticks around.

It's good for people - and for the bottom line.