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Emotional intelligence

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  • Facing the Fears That Hold You Back at Work

    Managing yourself Digital Article
    • Rebecca Zucker
    • Ruth Gotian
    Too often our conscious (or unconscious) beliefs hold us back from what we really want to achieve.
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    • August 18, 2022
  • 4 Ways to Communicate with More Empathy

    Management communication Digital Article
    • Joel Schwartzberg
    Not everyone is naturally empathic, but it’s a critical leadership skill.
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    • August 10, 2022
  • Reeling From a Sudden Job Loss? Here’s How to Start Healing.

    Career transitions Digital Article
    • Silviana Falcon
    • Kandi Wiens
    A guide to moving forward.
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    • July 05, 2022
  • What’s Your Listening Style?

    Listening skills Digital Article
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    Knowing your style can help you build relationships, understand others, and collaborate more effectively.
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    • May 31, 2022
  • How to Manage Your Anger at Work

    Managing yourself Digital Article
    • Liz Fosslien
    • Mollie West Duffy
    Spoiler: Venting isn’t the best option.
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    • April 22, 2022
  • Marcus Buckingham: Why “Love” Is the Key to Career Success

    Business and society Digital Article
    If you don’t love anything about your work, it could destroy you.
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    • April 15, 2022
  • Keith Ferrazzi on How the Pandemic Taught Organizations to Be “Crisis Agile”

    Business and society Digital Article
    Post-pandemic, companies need to, above all, be ready to adapt to a new world of work.
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    • March 04, 2022
  • How Supportive Leaders Approach Emotional Conversations

    Leadership and managing people Digital Article
    • Sarah Noll Wilson
    Even well-meaning bosses can inadvertently dismiss their employees’ feelings.
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    • March 01, 2022
  • Managing a Polarized Workforce

    Leadership & Managing People Magazine Article
    • Julia A Minson
    • Francesca Gino
    One of the toughest challenges leaders face is managing diverse perspectives--and given heightened tensions over politics and movements such as #MeToo...
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    • From the March–April 2022 Issue
  • Nervous About Taking a Risk? Write a List of Pros and Cons.

    Health and behavioral science Digital Article
    • Taly Reich
    • Alexander Goldklank Fulmer
    • Ravi Dhar
    Research finds that the tactic can help us overcome the fear of rejection.
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    • February 23, 2022
  • To Reach Your Goals, Embrace Self-Compassion

    Personal growth and transformation Digital Article
    • Elizabeth Grace Saunders
    Four strategies to help you let go of paralyzing perfectionism and move forward.
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    • February 22, 2022
  • Empathy Rules

    Emotional intelligence Digital Article
    • Sherry Turkle
    Four practices to help us bridge divisions and restore a sense of community.
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    • February 17, 2022
  • Can AI Teach Us How to Become More Emotionally Intelligent?

    Digital transformation Digital Article
    • Daniel Limon
    • Bryan Plaster
    Algorithms are getting better at analyzing how tone, facial expression, and dozens of other verbal and non-verbal cues influence communication.
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    • January 25, 2022
  • HBR Readers Reflect on 2021

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    Takeaways from another challenging year.
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    • December 28, 2021
  • Video: Black Women on the Challenges and Opportunities of the Past 18 Months

    Business and society Digital Article
    • Ellen Bailey
    Black women are often “the onlys” in their organizations, often leading to tremendous pressure and responsibility.
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    • November 02, 2021
  • Stop Sabotaging Your Ability to Innovate

    Innovation Magazine Article
    • Cyril Bouquet
    • Jean-Louis Barsoux
    • Michael Wade
    Avoid these psychological traps.
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    • From the November–December 2021 Issue
  • Reigniting Your Purpose in the Wake of the Pandemic

    Managing yourself Digital Article
    • Claudio Fernández-Aráoz
    What the story of Saint Ignatius of Loyola, the founder of the Jesuit Order, can offer about finding a meaningful next chapter.
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    • October 25, 2021
  • Rediscover Joy at Work

    Psychology Digital Article
    • Rebecca Newton
    Four suggestions to make your professional life a little more fulfilling.
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    • September 08, 2021
  • Don’t Let Power Corrupt You

    Emotional intelligence Magazine Article
    • Julie Battilana
    • Tiziana Casciaro
    How to exercise influence without losing your moral compass
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    • From the September–October 2021 Issue
  • Becoming a Working Dad

    Emotional intelligence Digital Article
    • Bruce Feiler
    It’s a major identity shift. Here’s how to manage the transition.
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    • June 16, 2021
  • The Social Muscle

    Leadership & Managing People Big Idea
    • Stephanie Cacioppo
    • John T Cacioppo
    Physical fitness is a proven key to well-being. Social fitness should be, too.
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    • October 02, 2017
  • Being Happy at Work Matters

    Leadership & Managing People Digital Article
    • Annie McKee
    Just trying to get through the day isn't enough.
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    • November 14, 2014
  • Coping with the Effects of Emotionally Difficult Work

    Leadership & Managing People Digital Article
    • Judy Clair
    • Jamie J. Ladge
    • Richard D. Cotton
    What to do if you have to deliver bad news.
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    • August 16, 2016
  • Why People Cry at Work

    Emotional intelligence Digital Article
    • Anna Ranieri
    You can’t deal with it if you don’t understand the cause.
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    • May 01, 2015
  • Nervous About Taking a Risk? Write a List of Pros and Cons.

    Health and behavioral science Digital Article
    • Taly Reich
    • Alexander Goldklank Fulmer
    • Ravi Dhar
    Research finds that the tactic can help us overcome the fear of rejection.
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    • February 23, 2022
  • How Emotional Intelligence Became a Key Leadership Skill

    Leadership & Managing People Digital Article
    • Andrea Ovans
    A reading list to bring you up to speed.
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    • April 28, 2015
  • Great Leaders Are Confident, Connected, Committed, and Courageous

    Leadership Digital Article
    • Peter Bregman
    Which ones do you need to improve on?
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    • July 13, 2018
  • Those Who Can’t, Don’t Know It

    Employee performance management Magazine Article
    • Marc Abrahams
    The ancient phrase “A fish rots from the head down” describes the pernicious effects that incompetent managers have on those below them. But such managers are hard to correct or criticize because they don’t recognize there’s a problem. Psychologists David Dunning of Cornell University and Justin Kruger, now at New York University’s Stern School of […]
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    • From the December 2005 Issue
  • Defusing an Emotionally Charged Conversation with a Colleague

    Managing conflicts Digital Article
    • Ron Friedman
    Things to actually say.
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    • January 12, 2016
  • What People (Still) Get Wrong About Emotional Intelligence

    Emotional intelligence Digital Article
    • Daniel Goleman
    It’s not just about being nice.
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    • December 22, 2020
  • Working with People Who Aren’t Self-Aware

    Difficult conversations Digital Article
    • Tasha Eurich
    They can cut a team’s chances of success in half.
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    • October 19, 2018
  • Marcus Buckingham: Why “Love” Is the Key to Career Success

    Business and society Digital Article
    If you don’t love anything about your work, it could destroy you.
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    • April 15, 2022
  • Is Self-Sabotage Burning You Out?

    Burnout Digital Article
    • Kandi Wiens
    Five common traps and how to avoid them.
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    • November 19, 2020
  • 4 Ways to Get Honest, Critical Feedback from Your Employees

    Leading teams Digital Article
    • Ron Carucci
    360-degree reviews aren’t enough.
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    • November 23, 2017
  • How to Keep Your Cool in High-Stress Situations

    Neuroscience Digital Article
    • Robert E. Quinn
    • David P. Fessell
    • Stephen W. Porges
    Fight and flight aren’t your only options.
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    • January 15, 2021
  • The Power to See Ourselves

    Leadership development Magazine Article
    • Paul J. Brouwer
    A psychological fact is that manager development means change in the manager’s self-concept. Each of us, whether we realize it or not, has a self-image. We see ourselves in some way—smart, slow, kindly, well-intentioned, lazy, misunderstood, meticulous, or shrewd; we all can pick adjectives that describe ourselves. This is the “I” behind the face in […]
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    • From the November 1964 Issue
  • What CEOs Are Afraid Of

    Leadership & Managing People Digital Article
    • Roger Jones
    The personal anxieties that affect executives, according to a new study.
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    • February 24, 2015
  • Need to Change? Keep a Diary

    Emotional intelligence Digital Article
    • Charalambos Vlachoutsicos
    Becoming more self-aware can prompt big changes in behavior.
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    • November 27, 2014
  • The Dangers of Hiring a Nice CEO

    Leadership & Managing People Digital Article
    • Elena L Botelho
    • Elena Lytkina Botelho
    • Kim Powell
    • Dina Wang
    • Kim Rosenkoetter Powell
    Boards prefer executives who are amicable, but that's not what drives results.
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    • June 07, 2016
  • How to Manage an Employee Who's Having a Personal Crisis

    Leadership & Managing People Best Practice
    • Carolyn O'Hara
    Be there for them without asking prying questions.
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    • July 05, 2018
  • HBR's 10 Must Reads for Healthcare Leaders Collection (4 Books)

    Leadership & Managing People Book
    • Harvard Business Review
    • Thomas H. Lee M.D.
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    The landscape of today's healthcare industry is constantly changing, and it's your job to lead your team to success. This collection from Harvard Business...
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    • April 16, 2019
  • Focus (HBR Emotional Intelligence Series)

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    • Harvard Business Review
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  • HBR's 10 Must Reads for New Managers Collection (4 Books)

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    • Harvard Business Review
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    Becoming a manager for the first time means mastering a new set of business and personal skills. "HBR's 10 Must Reads for New Managers Collection" offers...
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  • Compassionate Leadership: How to Do Hard Things in a Human Way

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    Leadership is hard. How can you balance compassion for your people with effectiveness in getting the job done? A global pandemic, economic volatility,...
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    • January 18, 2022
  • HBR's 10 Must Reads on Public Speaking and Presenting (with featured article "How to Give a Killer Presentation" By Chris Anderson)

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    Command the room--whether you're speaking to an audience of one or one hundred. If you read nothing else on public speaking and presenting, read these...
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    • May 12, 2020
  • Haidilao: Creating and Sustaining an Emotional Culture for High Performance

    Leadership & Managing People Case Study
    • Quy Huy
    • Lisa Simone Duke
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    The case charts the success of Chinese hot pot restaurant chain, Haidilao, from humble beginnings to international expansion, with a focus on how an emotion-based...
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  • HBR's 10 Must Reads on Managing Yourself, Vol. 2 (Paperback + Ebook)

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    Position yourself for success. Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing Yourself (Vol....
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  • HBR Guide for Women at Work

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    How to lean in at work. Women regularly face unfair challenges in the workplace--from being passed over for promotion to being ignored in conversation....
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  • Love and Work: How to Find What You Love, Love What You Do, and Do It for the Rest of Your Life

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    World-renowned researcher and "New York Times" bestselling author Marcus Buckingham helps us discover where we're at our best--both at work and in life....
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    Join the global movement that's making corporations more people-centric to achieve great results. The world is facing a global leadership crisis. Seventy-seven...
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    Most teams underperform. Yours can beat the odds. If you read nothing else on building better teams, read these 10 articles. We've combed through hundreds...
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    Many leaders consider "executive presence" a make-or-break factor in high-powered promotions. But what is this elusive quality, and how do you develop...
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  • HBR's 10 Must Reads for Healthcare Leaders Collection (4 Books)

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    • Harvard Business Review
    • Thomas H. Lee M.D.
    • Daniel Goleman
    • Peter F. Drucker
    • John P. Kotter
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    The landscape of today's healthcare industry is constantly changing, and it's your job to lead your team to success. This collection from Harvard Business...
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    • April 16, 2019
  • Focus (HBR Emotional Intelligence Series)

    Leadership & Managing People Book
    • Harvard Business Review
    • Daniel Goleman
    • Heidi Grant
    • Amy Jen Su
    • Rasmus Hougaard
    19.99
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    The importance of achieving focus goes well beyond your own productivity. Deep focus allows you to lead others successfully, find clarity amid uncertainty,...
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    • December 04, 2018
  • HBR's 10 Must Reads for New Managers Collection (4 Books)

    Leadership & Managing People Book
    • Harvard Business Review
    • Michael D. Watkins
    • Peter F. Drucker
    • W. Chan Kim
    • Renee A. Mauborgne
    95.00
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    Becoming a manager for the first time means mastering a new set of business and personal skills. "HBR's 10 Must Reads for New Managers Collection" offers...
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    • April 16, 2019
  • The Social Muscle

    Leadership & Managing People Big Idea
    • Stephanie Cacioppo
    • John T Cacioppo
    Physical fitness is a proven key to well-being. Social fitness should be, too.
    • Save
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    • Buy Copies
    • October 02, 2017
  • Being Happy at Work Matters

    Leadership & Managing People Digital Article
    • Annie McKee
    Just trying to get through the day isn't enough.
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    • Buy Copies
    • November 14, 2014
  • Coping with the Effects of Emotionally Difficult Work

    Leadership & Managing People Digital Article
    • Judy Clair
    • Jamie J. Ladge
    • Richard D. Cotton
    What to do if you have to deliver bad news.
    • Save
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    • Buy Copies
    • August 16, 2016
  • Why People Cry at Work

    Emotional intelligence Digital Article
    • Anna Ranieri
    You can’t deal with it if you don’t understand the cause.
    • Save
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    • May 01, 2015
  • Nervous About Taking a Risk? Write a List of Pros and Cons.

    Health and behavioral science Digital Article
    • Taly Reich
    • Alexander Goldklank Fulmer
    • Ravi Dhar
    Research finds that the tactic can help us overcome the fear of rejection.
    • Save
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    • February 23, 2022
  • It’s Time to Stop Following “The Golden Rule”

    Emotional intelligence Advice
    • Irina Cozma
    Treating others as you would like to be treated isn’t always the best option.
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    • August 02, 2022
  • How Emotional Intelligence Became a Key Leadership Skill

    Leadership & Managing People Digital Article
    • Andrea Ovans
    A reading list to bring you up to speed.
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    • April 28, 2015

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