Business law and ethics

Conscience explains why most business men and women keep their word and deal fairly with one another. There is no evidence that honesty pays, despite...

The more business ethics secures its status in campuses across the country, the more bewildering it appears to actual managers. It's not that managers...

The field of neuromarketing, sometimes known as consumer neuroscience, studies the brain to predict and potentially even manipulate consumer behavior...

By supporting ethically sound behavior, managers can strengthen the relationships and reputations their companies depend on.

In the 1980s, experts and executives alike heralded alternative dispute resolution (ADR) as a sensible, cost-effective way to keep corporations out of...

And what to do about it

Research shows that enterprises fail at execution because they go straight to structural reorganization and neglect the most powerful drivers of effectiveness—decision rights and information flow.

First, decide whether you should say something at all.

With the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and...

From Volkswagen's emissions fiasco to Wells Fargo's deceptive sales practices to Uber's privacy intrusions, corporate scandals are a recurring reality...

Understanding it can help keep your worst impulses in check.

Companies unintentionally provoke bad behavior.

All forms of Alternative Dispute Resolution (ADR) are designed to save time and money and to soften the sharp edges of the adversarial system. Variations...

Data gathered on the web has vastly enhanced the capabilities of marketers. With people regularly sharing personal details online and internet cookies...

Good people often let bad things happen. Why?

For the first 40-plus years of their existence, the federal securities laws did not require or prohibit specific managerial practices in the operation of business, other than a business in one of a handful of closely regulated industries. But with the passage of the Foreign Corrupt Practices Act of 1977, the SEC is equipped to […]

It's easier to learn bad behavior than good.

It’s up to the league to lay down the law.

A simple intervention could help taxpayers be more truthful.

The vast amount of personal information people post on social media sites, combined with the fact that social media companies can now link online behavior to physical locations is creating the biggest shift in marketing since the onset of the Internet. Micro-targeted ads were only the first step; now companies can easily link anyone’s social […]